Tech Matrix provides custom software development services to clients when their business strategies and requirements are not adequately met by packaged software. We work closely with the clients to understand their business objectives, define their software requirements, write specifications by involving our experienced business analyst and subject matter expert, design, architect, develop, test and integrate the custom software across multiple other systems and platforms including internet, cloud and disparate systems enabling the system to function and optimally operate seamlessly for our clients.

Our custom software development services help clients build and integrate sophisticated business applications and/or websites with client server and legacy systems. We create and deploy robust, scalable and extensible architectures for use in a wide range of industries.

Our custom application development services include:

• Business analysis and requirement documentation
• Feasibility and requirement analysis
• Application design, architecture development, and implementation
• User interface design, web development, PSD to HTML conversion services
• Software maintenance and support
• Systems integration and consolidation
• Re-engineering, migration, modernization, performance tuning and porting services
• Implementation of off the shelf system and software packages such as SharePoint

Our Approach

We follow two main approaches to application development and integration engagements:

Plan-Build-Manage

Under this approach we assume full software development lifecycle start to finish responsibility for business requirement analysis, specification, design, architecture, implementation, testing and integration of the system with other systems.

• Plan – Tech Matrix provides the expertise and experience in domain, industry vertical, business process automation, process and change management and customized software development and architecture design to recommend technology solution that will meet the client’s business objectives and criteria for success.
• Build – Tech Matrix provides custom software development, design, independent testing, implementation and integration services to deliver rapidly developed, scalable and flexible architecture which is aligned with the client’s business objectives. People, process and technology issues are fully addressed to ensure a successful implementation of the custom software solution.
• Manage – Tech Matrix develops all bespoke custom software applications with post implementation issues in mind. That includes but not limited to ensuring new architecture is based on strict quality standards to enable cost-effective operations and support as well as easy adaptations in the future. ISHIR can provide the post-implementation management of custom applications to ensure today’s solution evolves with our clients emerging business needs.

Cooperative

Under this approach we work very closely with client’s in-house IT personnel to jointly analyze, design, develop, test, implement, and integrate with new systems. A key facet of this offering is to provide staff augmentation (onsite or offshore) and bridge the gaps where all the internal IT department needs assistance.

Services

Product Conceptualization:  Drive innovation, validate new product ideas, verify and prototype their potential with customers and investors.

Product Development: By combining your products ideas with our delivery capabilities, you can quickly reap time- to-value, offer a more complete product mix and thereby increase your market share and revenue.

Product Localization: Our localization service ensures the software product has capabilities to localize to expanding global user markets. This service enables the product to show the correct dates, times, currency values, decimal numbers, graphic elements, dialog controls, help files, shortcuts, data, to name a few.

Independent Quality Assurance & Testing: Our Independent Test & Verification service improves quality and reliability of our client’s products leading to higher client satisfaction and reduced support costs.

Product Maintenance & Customer Support: Continuing support and maintenance for new, expanding, and retiring product lines help our clients to retain their customers.

Product Migration & Software Porting: Transition client’s products between various platforms and designs helping them enhance their market reach and customer base.

Product Extensions:  Identify and quickly extend product functionality, cross platform integration, web, smart, cloud and mobile devices.

Product Enhancements: Increasing the life of a product by adding features to keep it relevant to changing market needs, especially important when customizing the product for large installs/accounts.

Professional Services & Support: Enhancing our professional service offering through a range of product implementation and integration. Also provide product support services including product demo, installation, Customization, and Level 1, 2 and 3 with 24/7/365 support.